English_Master August 9, 2016 No Comments
CONSUMER RIGHTS AND THEIR PROTECTION Consumer means any person who (1) Buys any goods for consideration which has been paid or promised or partly paid etc. (2) hires any services for a consideration which has been paid or promised or partly paid etc. “Every person is a-consumer at any moment in some way or other”, i.e. every person is a consumer since birth and by birth. Molony committee on Consumer’s Protection defined ‘Consumer-any person who buys any goods for personal use or takes on hire’. Later on this definition was modified which included telephone consumer, electronic consumer, tenant, patents, and insurance policy holders in the list of consumer in the consumer protection Act 1986. Consumer protection Act protect consumers rights as follows The right to be protected against the marketing of goods which are hazardous to life and property. The right to be informed about quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices. The right to be assured wherever possible, access to a variety at competitive prices. The right to be heard and to be assured that consumers interest will receive due consideration at appropriate forum. The right to seek redressal against unfair trade practices or unscrupulous exploitation...
read more